Pay your way.
Shop with confidence.
Secure checkout, clear payment steps and straightforward support from cart to confirmation.
Available methods and the final total appear before you pay.
Your payment may include bank or wallet verification.
We send an order confirmation after payment is accepted.
What you see
is what you can use.
The payment methods shown during checkout are the options currently available for your order.
Availability can depend on your billing country, device, browser, selected currency, order value and the payment services enabled at that time.
From checkout
to confirmation.
Review every detail before placing your order. Payment is not complete until the checkout confirms it.
- 01Review
Check the products, delivery address, shipping option, taxes and final order total.
- 02Select
Choose one of the payment methods displayed for your order.
- 03Verify
Your bank or wallet may ask for a code, app approval or another identity check.
- 04Confirm
Wait for the order confirmation page and email before submitting payment again.
A protected
checkout flow.
Payment information is submitted through the secure checkout and handled according to the payment provider's processes. Never send card numbers, security codes or account passwords through email or the contact form.
- 01Encrypted connectionCheck that the checkout address uses HTTPS and belongs to nyxlace.com or the payment provider you selected.
- 02Additional verificationYour bank may use 3-D Secure, a one-time code or in-app approval to confirm the purchase.
- 03Payment-provider handlingCard and wallet data is processed through the provider supporting the chosen checkout method.
- 04Fraud reviewAn order may be paused while billing, delivery or payment information is reviewed.
Know the total
before you pay.
The checkout total is the amount Nyxlace asks the payment provider to process in the currency displayed.
When payment is taken
Most methods authorise or charge the order when it is submitted. Some banks may first display a temporary pending authorisation.
Checkout currency
Your order is processed in the currency displayed at checkout. Confirm the currency before approving the transaction.
Bank conversion
If your account uses another currency, your provider may apply its own exchange rate or foreign transaction fee.
Taxes & duties
Taxes collected by Nyxlace appear at checkout. Additional import duties or local charges may be due where the destination requires them.
Nyxlace cannot control an independent bank's exchange rate, card fee, wallet fee or international transaction charge. Ask your provider before paying if you are unsure.
Pause before
trying again.
A failed attempt does not always mean your card has been charged. Check for an order confirmation before repeating the payment.
Confirm the detailsCheck the card number, expiry date, security code and billing address.
Complete verificationReturn to the bank app or verification window if approval is waiting.
Check funds and limitsYour bank may block international, online or higher-value transactions.
Try one alternativeUse another method shown at checkout instead of submitting the same payment repeatedly.
Contact the right teamYour bank explains declines; Nyxlace can confirm whether an order was created.
Back to the
original method.
Approved refunds are normally issued to the original payment method. After Nyxlace processes a refund, your bank or payment provider may need additional time to display it.
Returns & RefundsWe confirm the approved amount and submit the refund through the original transaction.
The bank, card issuer or wallet applies its own processing time before the credit appears.
Contact us with the order number and refund confirmation date—never with full card details.
A little more
clarity.
For order-specific help, include your order number and the email used at checkout. Do not send sensitive payment credentials.
Contact usWhich payment methods do you accept?
The methods displayed in your checkout are the options currently available for that order. They may vary according to billing country, device, currency and order value.
Why is a payment option missing?
A wallet or local method may only work on supported devices, browsers, currencies or billing countries. It may also be temporarily unavailable through the payment provider.
Why do I see a pending charge?
Your bank may place a temporary authorisation while it checks the transaction. If no order was confirmed, ask the bank when that pending amount will be released.
Can I pay in another currency?
You can only select currencies offered by the store. Your bank may convert the checkout currency into your account currency and may charge a conversion or international transaction fee.
Can I split payment across two cards?
Split payment is only available if it is explicitly offered at checkout. Otherwise, one order must be completed using one displayed payment method.
Is my payment information stored by Nyxlace?
Payment information is handled according to the checkout provider and the option you select. Review our Privacy Policy for information about personal data and contact us if you have a specific question.
Find your next
Nyxlace layer.
Choose your pieces, review the final total and select an available payment option at checkout.