1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely by third-party payment providers)
- Order history
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral URLs
This information helps us improve our website and customer experience.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Detect fraud and prevent unauthorized transactions
- Send promotional emails (only with your consent)
3. Cookies
Our website uses cookies to:
- Keep products in your shopping cart
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Deliver personalized advertising
You may disable cookies through your browser settings.
4. Payment Information
Payments are securely processed by trusted third-party payment providers.
We do not store your complete credit card information on our servers.
5. Shipping Providers
To deliver your orders, we may share your shipping information with logistics partners such as:
- DHL
- UPS
- FedEx
- USPS
- YunExpress
- 4PX
- Other local carriers
Only the information necessary for delivery will be shared.
6. Third-Party Services
We may use third-party services including:
- Google Analytics
- Google Ads
- Meta Pixel
- WooCommerce
- PayPal
- Stripe
- Mailchimp (if applicable)
These providers have their own privacy policies.
7. Data Retention
We retain your personal information only as long as necessary to:
- Complete your orders
- Meet legal obligations
- Resolve disputes
- Prevent fraud
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your information
- Restrict processing
- Object to marketing communications
- Request data portability
To exercise these rights, please contact us.
9. Children’s Privacy
Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.
10. Security
We implement industry-standard security measures to protect your personal information.
However, no method of transmission over the Internet is completely secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with the revised effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Nyxlace
Website:https://nyxlace.com
Email: astruauteral@gmail.com